For decades, call recording has been viewed chiefly as a compliance tool. Subphonic is redefining it as a source of insight, automation, and measurable business value.

As of 17 March 2026, Oak Innovation has been formally acquired by AI conversational intelligence specialist, Subphonic.

This acquisition marks a significant step in the evolution of the market — from traditional call recording to intelligent, AI-driven conversation platforms.

By combining Oak’s deep expertise in compliant recording and secure communications with Subphonic’s advanced AI platform, the combined organisation delivers a unified solution purpose-built for regulated industries.

The award-winning ClarifyGo platform and other Oak solutions will continue to be fully supported, with customers retaining access to existing sales and support teams via the usual channels. Structured migration pathways to the Focus platform — including enhanced AI and analytics capabilities — will be introduced over time.

Read the full news release here.

Learn more about Subphonic.

For more information, contact sales@oakinnovate.com